Shipping Policy

Your delivery date has two parts. Production time is how long it takes to print and make your order, counted from the day you approve your proof. Shipping time is how long the carrier takes after your order leaves our facility.

Production usually takes 8 to 15 business days. Standard shipping then takes about 5 to 8 business days. The clock starts when you approve your proof, not when you place your order, so sending your artwork promptly is the fastest way to get your boxes sooner.

Need it faster? Choose a rush option at checkout where one is offered, or ask us about a rush order. Dates are estimates, not guarantees.

Standard shipping is included on most orders. Expedited options, where available, are shown with their price at checkout before you pay. The shipping cost you see at checkout is the final shipping cost; we do not add shipping charges afterwards.

Online orders ship to addresses in the United States. If you need your order delivered somewhere else, please request a quote and we will arrange it with you.

Large or heavy orders may ship by freight instead of parcel. If your order qualifies we will contact you before it ships to confirm the delivery address, any delivery appointment or liftgate requirement, and the freight charge.

When your order ships we email you the carrier and tracking number, and they also appear on your order page. Signed-in customers can find it under My Account; guests can use Track an Order with their order number and email.

Please inspect your delivery when it arrives. If a carton is damaged, or your order is incomplete, email us within 48 hours of delivery with your order number and clear photos of the outside of the carton, the shipping label and the damaged items. Keep all packaging until we have replied.

We will arrange a replacement or refund for items damaged in transit. Claims made after the window may not be possible to settle with the carrier. See our Refund Policy for defects in the products themselves.

Questions about a delivery? Email info@frspackaging.com or call +1 307 443 5701. Our office is at 806 NW 16th Ave Ste 675, Gainesville, FL 32601, United States.